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Loan and Distribution FAQ

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How do Qualified Domestic Relations Orders (QDROs) work?
The term Qualified Domestic Relations Order (QDRO) means any judgment, decree or order that creates or recognizes the existence of an alternate payee’s right to receive all or a portion of the benefits payable with respect to a participant und...
How do I remove the small balances of terminated participants from the plan?
Mandatory distributions, also known as sweeps, are a great option for removing small balances from your plan and reducing your fees. Our automated process reviews your plan periodically for terminated participants with vested balances under your pla...
How do I process a Required Minimum Distribution (RMD)?
Under SECURE 2.0, effective as of January 1, 2023, any participant that was not previously subject to RMDs who has attained age 73 and is terminated or is considered a 5% owner is required to take a minimum distribution each year. A 5% owner is defi...
How can a participant request a loan?
Participants will request loans through the Sentinel website using the “Request a Loan” option under the Manage My Account menu. Through the online wizard, the participant will see current loan balances and the amount available for a new...
How do distributions work?
Participants who have separated from service or who need to take a distribution due to age or financial hardship must request a distribution via the Sentinel website. The distribution option will only populate if the participant is eligible for a di...