Welcome to the Employer Help Center

Sentinel Contact Information (Reimbursement Accounts)

For Employers:

When you have plan questions, please feel free to contact your account manager directly. If you are unsure who to contact, please email FSAServiceTeam@sentinelgroup.com and a member of our team will get back to you.


For Employees:

  • Sentinel Service Center: (888) 762-6088 - open Monday-Friday, 8:00am – 7:00pm ET
  • Contact us by email or chat
  • Participant Web Portal
    1. Visit www.sentinelgroup.com 
    2. From the Login drop-down menu choose "FSA, HSA, HRA, Commuter Accounts"