Welcome to the Employer Help Center

Sentinel Contact Information (Reimbursement Accounts)

For Employers:

When you have plan questions, please feel free to contact your account manager directly. If you are unsure who to contact, please email FSAServiceTeam@sentinelgroup.com and a member of our team will get back to you.


For Employees:

  • Sentinel Service Center: (888) 762-6088 - open Monday-Friday, 8:00am – 6:00pm EST
  • Participant Web Portal
    1. Visit www.sentinelgroup.com 
    2. Select "I am an Individual" on the left side of the page.
    3. From the Login drop-down menu choose "FSA, HSA, HRA, Commuter Accounts"

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Sentinel Benefits & Financial Group and eMoney Advisor, LLC, Broadridge Investor Communication Solutions, Inc., and Zywave, Inc. are separate, unaffiliated companies that are not responsible for each other's services and products.

Financial planning and investment advice are offered through Sentinel Pension Advisors, Inc., an SEC registered investment advisor. Insurance products offered through Sentinel Insurance Agency, Inc. Investment brokerage services offered through Sentinel Securities, Inc. Member FINRA & SIPC. Sentinel Benefits & Financial Group is the brand name for the Sentinel family of companies which includes Sentinel Benefits Group, Inc., Sentinel Pension Advisors, Inc., Sentinel Insurance Agency, Inc., and Sentinel Securities, Inc.

Sentinel Benefits & Financial Group and its affiliates do not provide tax advice. All information has been obtained from sources believed to be reliable, but its accuracy is not guaranteed. The information provided is for educational and informational purposes only and is not intended, nor should it be interpreted, as an offer, solicitation, or recommendation to purchase or sell any security mentioned.