Welcome to the Employer Help Center

How do participants receive statements?

Sentinel’s participant statement provides participants with a clear understanding of how much they need to save in order to stay on track for retirement. A personalized gap analysis outlines the difference between the amount of money a participant has saved toward their retirement and the amount they need in order to replace their income during retirement.


Participant statements are prepared quarterly and posted to the participant’s website. Participants with an email address on file will receive notification once the statement has been posted to their account. Electronic delivery will afford a much faster statement delivery and provides the added benefit of access to historical statements. Plan participants always have the flexibility to make an election for paper statements. They may make this election online or by calling our Service Center.