Welcome to the Employer Help Center

Popular Articles

  1. Vault

    If you have been set up with access to the Sentinel Vault, you will be able to access your plan's information by clicking the Vault link in the menu on the left side of the employer portal: If you do not see the Vault option in your menu, thi...
  2. Resources

    Your employer portal provides easy access to helpful resources. Visit the Resources section of the home page for links to our employer help center, information about cybersecurity for you and your plan participants, and to access our Health + Wealth...
  3. Electing Plan Changes for the American Rescue Plan Act

    If you would like to make plan changes in relation to the American Rescue Plan Act, please click here to notify Sentinel of your election.  Once your submission is received and the details are confirmed, Sentinel will make the appropriate updates...
  4. Claim Forms

    Dependent Care Claim Form Healthcare Claim Form HRA Claim Form Parking Claim Form ...
  5. Electing Plan Changes for Consolidated Appropriations Act

    If you would like to make any plan changes in relation to the Consolidated Appropriations Act, please click here to notify Sentinel of your elections.  Once your submission is received and the details are confirmed, Sentinel will make the appropr...
  6. Invoices on the Employer Portal

    If you have been granted access to your organization's invoices, you will see a summary of your outstanding balance and due date as well as recently applied payments on the home page of your employer portal. You can view more details by clicking...
  7. Invoices (Reimbursement Accounts)

    Delivery Invoices for monthly administration fees are issued monthly and will include fees for services performed by Sentinel during the previous month. Typically there will be a separate invoice for each plan that you offer. All invoices are del...
  8. COVID-19 Resources Page

    Visit our COVID-19 Resources for Employers for up-to-date information, including: CARES Act Q&A Fiduciary Q&A CARES Act webinars ...
  9. Open Enrollment Toolkit

    Are you looking for collateral and content to distribute to your employees? Here are links to some of our most commonly used communication pieces: Employee Brochures that provide an overview of flexible spending accounts, health savings acco...
  10. Forgot Your Password

    If you cannot recall your password for the employer portal, select the "forgot your password?" option below the sign in box: Follow the instructions on the next screens to authenticate yourself and create a new password. Once your new password ...