Welcome to the Employer Help Center

Updated Articles

  1. Adding or Updating FSA Enrollments

    Instructions for entering or updating FSA enrollments through the Sentinel Employer Portal.
  2. Adding or Updating HRA Enrollments

    Instructions for entering or updating HRA enrollments through the Sentinel Employer Portal.
  3. Adding or Updating HSA Enrollments

    Instructions for adding HSA enrollments through the Sentinel Employer Portal.
  4. FSA/HSA Contribution File Data Import

    Clients using our Employer Portal to import contribution files must use one of the following templates to compile their payroll data for upload to Sentinel each pay period. File Templates The Standard Contribution File shoul...
  5. First Time Logging In

    Once your account access has been set up by your Sentinel Benefits representative, you can create an account on the employer portal. To do this, visit the Employers home page at sentinelgroup.com and select the "log in" option. Follow the steps ...
  6. Your Employees' Financial Journey

    You rely on your employees to show up each day focused and ready to drive your company forward, but when financial stress from personal debt and lack of savings weighs them down, it's hard for them to give their best. As an employer, it's your r...
  7. Transportation Plans Overview

    At the beginning of each plan year, employees make their benefit elections stating whether they will participate in the account and how much pre-tax salary they agree to contribute. Benefit elections may be changed based on your plan document duri...
  8. Meet Lisa Day

    Lisa Day Senior Health & Welfare Account Manager About Me Lisa joined Sentinel in 2025, previously working as an Account Manager for a flexible benefit TPA (third-party administrator) for 15 years. Prior to that, she worked in client servic...
  9. Meet Kristina Hosmer

    Kristina Hosmer Jr. Health & Welfare Account Manager About Me Kristina joined Sentinel in 2019, previously working for 6 years in Sentinel's Service Center. Her main job responsibilities include: account management and supporting the flexible...
  10. Multi-factor Authentication

    What is multi-factor authentication (also know as MFA)? Multi-factor authentication (MFA) is an added layer of online account security that couples a time-sensitive one-time PIN (OTP) with standard login credentials (user ID and password).  Why is...