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  1. Online Account Access Instructions (Reimbursement Accounts)

    Employee instructions for accessing the Consumer Portal for FSA, HSA, HRA and Commuter Accounts. Sentinel Account Access for Reimbursement Accounts ...
  2. Plan Compliance Calendar

    Compliance Calendar (for printing or saving) ...
  3. Multi-factor Authentication

    What is multi-factor authentication (also know as MFA)? Multi-factor authentication (MFA) is an added layer of online account security that couples a time-sensitive one-time PIN (OTP) with standard login credentials (user ID and password).  Why is...
  4. Participant Rollover Request Approval

    In this article, we will cover the review process for incoming web-initiated participant rollover requests, the timing of email notifications related to those requests, and detail the supporting documentation provided for your review. Notifications...
  5. Does my plan need an Investment Policy Statement?

    The Investment Policy Statement (IPS) is an important document for the Plan as it outlines fiduciary responsibilities and practices with respect to the Plan’s investments.  This IPS is intended to assist the Responsible Plan Fiduciary (RPF) and Sent...
  6. Searching for/Updating Employee Account Information

    If you are looking to research participant information/transactions or assist a plan participant make changes to their account, such as contribution election changes, investment changes, request a loan or withdrawal or to just update some personal i...
  7. Uploading the Annual Census Verification & Annual Employer Package

    To upload the Annual Census Verification & Annual Employer Package at the close of the Plan Year, please follow these steps: 1. Log in to the employer portal from sentinelgroup.com and select "Retirement" from the home page of the portal . 2. F...
  8. Sponsor Approval of Distribution Requests

    If you have received notification that an employee is requesting a distribution/withdrawal from their retirement account, the request must be approved by a authorized signer.  You can be considered an authorized signer if you have received the email...
  9. Disability Insurance Terms

    Active, full-time employee:  An individual must work for the employer on a regular basis in the usual course of the employer’s business to be considered an active, full- time employee and be eligible for coverage. Usually, a minimum number of hour...
  10. Group Term Life - Commonly Asked (Tax) Questions

    Must the cost of employer-provided group-term life insurance be included in an employee’s gross income? Pursuant to Code Section 79, an employee may exclude  up to $50,000  of employer-provided group-term life insurance from his or her income. This...