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271. Troubleshooting Website Login (Reimbursement Accounts)

     Created On: 05/17/2018 in Reimbursement Accounts Online Tools
     If you are having trouble logging into an online account, the following common errors may help resolve your issue: Passwords are case sensitive. Check to make sure your caps lock is off and you are entering your password as it was originally creat...

272. Updating Plan Bank Info for Reimbursement Accounts

     Created On: 05/17/2018 in Reimbursement Accounts Communicating with Sentinel
     To update your plan's bank information for ACH debits please complete one or both of the forms below and email to your account manager or FSAServiceTeam@sentinelgroup.com . If you prefer to complete these forms electronically, please contact your a...

273. HSA Identity Verification

     Created On: 05/08/2018 in Reimbursement Accounts Health Savings Accounts (HSA)
     Overview of identity verification requirements for HSA accounts.

274. Updating Employee Status for Reimbursement Accounts

     Created On: 05/08/2018 in Reimbursement Accounts Flexible Spending Accounts (FSA)
     Instructions for updating employment status through the Sentinel Employer Portal.

275. Transportation Election Changes

     Created On: 05/08/2018 in Reimbursement Accounts Transit & Parking
     Unlike Health and Dependent Care FSA elections, employees may change their Transit and Parking elections on a monthly basis. Generally, election changes should be effective the month following notification of the change. Updating Transit/Parkin...

276. Transportation Claims

     Created On: 05/08/2018 in Reimbursement Accounts Transit & Parking
     Transit IRS guidelines require that all Transit claims be processed via the Sentinel debit card. Manual claims for reimbursement are generally not allowed. Parking Parking claims may be submitted via the employee's online account, via mobi...

277. HSA & FSA Account Interaction

     Created On: 05/08/2018 in Reimbursement Accounts Health Savings Accounts (HSA)
     Impact of Medical FSA coverage on HSA eligibility.

278. Adding & Removing Plan Contacts (Reimbursement Accounts)

     Created On: 05/03/2018 in Reimbursement Accounts Communicating with Sentinel
     Add and remove plan contacts by completing the form linked below. This will authorize Sentinel to assist members of your team with plan questions and changes. It also authorizes online access to the Employer Portal. Upon receipt of the form Sentinel...

279. FSA/HSA Contribution File Data Import

     Created On: 05/03/2018 in Reimbursement Accounts Online Tools
     Clients using our Employer Portal to import contribution files must use one of the following templates to compile their payroll data for upload to Sentinel each pay period. File Templates The Standard Contribution File should be used for plan...

280. PCORI Fees

     Created On: 05/03/2018 in Reimbursement Accounts Plan Compliance
     An annual fee called the Patient Centered Outcome Research Institute (PCORI) Fee applies to most HRA plans. This fee is filed and paid for via IRS Form 720 and is due each year by July 31. Health insurers are responsible for paying the PCORI fee for...

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