Welcome to the Employer Help Center

New Articles

  1. Adding or Updating FSA Enrollments

    Instructions for entering or updating FSA enrollments through the Sentinel Employer Portal.
  2. FSA Open Enrollment Process

    Overview of Sentinel's FSA open enrollment process and data transfer options available.
  3. Termination of Employment - FSA Guidelines

    Treatment of FSA accounts upon employment termination.
  4. Transportation Plans Overview

    At the beginning of each plan year, employees make their benefit elections stating whether they will participate in the account and how much pre-tax salary they agree to contribute. Benefit elections may be changed based on your plan document duri...
  5. Claim Reimbursement Options

    Options available for participants to file a FSA claim with Sentinel.
  6. Dependent Care Eligible Expense Guidelines

    Overview of eligible expenses for Dependent Care FSA.
  7. Medical Eligible Expense Guidelines

    Overview of eligible expenses for Medical FSA.
  8. FSA Election Amounts (Medical & Dependent Care)

    Maximum election amounts allowed for FSA per IRS guidelines.
  9. Secure Email System

    As an administrator of employee benefit services, Sentinel Group is committed to protecting the privacy of our clients and participants. Our secure e-mail policy has been designed to maintain security relating to personally identifiable information ...
  10. Sentinel Contact Information (Reimbursement Accounts)

    For Employers: When you have plan questions, please feel free to contact your account manager directly. If you are unsure who to contact, please email FSAServiceTeam@sentinelgroup.com and a member of our team will get back to you. For Empl...