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Your payroll submission file will be uploaded each payroll period to Sentinel. The file will include your plan participant deferral contributions, any applicable loan repayments and employer contributions (if deposited each payroll period). In addit...
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888-762-6088 Sentinel’s Service Center is available each business day from 8:00am to 6:00pm Eastern Time (excluding holidays). Live representatives have access to a customized dashboard to provide service information whenever a participant calls...
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The Sentinel Online Vault is a way for Plan Sponsors to maintain all of their investment-related plan documents all in one place! The Vault is a user-friendly, safe and secure website that houses all of your plan’s important fiduciary documents suc...
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What Is Vision Insurance? Vision coverage is similar to regular medical insurance and is one of the voluntary benefit options commonly offered through employers. When you have vision insurance, you pay a premium and the insurance company will cover...
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Sentinel will track vesting for all your participants according to the provisions of your Plan Document. Plan participant hours will be imported into our system each payroll period using the contribution payroll file. Sentinel’s recordkeeping system...
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The Investment Policy Statement (IPS) is an important document for the Plan as it outlines fiduciary responsibilities and practices with respect to the Plan’s investments. This IPS is intended to assist the Responsible Plan Fiduciary (RPF) and Sent...
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Yes. When participants download the mobile app, they can access their retirement account balances whenever and wherever they choose, quickly and easily. Participants can check their balances, see transaction activity, change investment elections, re...
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All investment election changes must be completed by the participant online or verbally by calling the Sentinel Service Center and speaking with a representative. If you require or would like confirmation of these types of requests, Sentinel can pro...
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The CARES Act allows for qualified individuals to defer repayment of their retirement plan loan(s) through the end of the year. To be considered a "qualified individual", the participant, their spouse or dependent must have either been diagnosed wit...
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In the event that your organization is in the position that employees must be placed on furlough, it is generally acceptable to treat these situations as an unpaid leave of absence. Please speak with our account manager for additional details and to...