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Popular Articles

  1.  Plan Sponsor Web Navigation Guide

    Review our Plan Sponsor Website Navigation Guide to learn how to get the most from your company's online retirement account. ...
  2. Participant Rollover Request Approval

    In this article, we will cover the review process for incoming web-initiated participant rollover requests, the timing of email notifications related to those requests, and detail the supporting documentation provided for your review. Notifications...
  3. HSA & Medicare FAQ

    Frequently asked questions about Medicare's impact on HSA eligibility.
  4. How to Update Employee Contact Information and/or Security Questions

    Because the employee was not able to correctly answer one of their own security questions, or if no questions are currently on file, we are not able to authenticate their identity properly.  We have asked the employee to reach out to you for assista...
  5.  Creating and Viewing Plan Reports and Forms

    Review our Sponsor Report Access Guide to learn how to access, create and view reports from your company's online retirement account. For additional information and guidance in regards to available reports, the below refer...
  6. What is Revenue Recapture and what does it mean to my plan?

    An ERISA Account is a plan level account that captures excess income (12b-1 fees, Service Fees) collected by the recordkeeper that can be used to pay eligible plan expenses or allocated back to participants.  The expense ratio of a mutual fund is t...
  7. How does COBRA continuation coverage requirements apply to Cafeteria Plans and other Flexible Benefit arrangements?

    The provision of medical care through a cafeteria plan (as defined in Section 125) or other flexible benefit arrangement constitutes a group health plan. However, the COBRA continuation coverage requirements of section 162(k) apply to those medical ...
  8. 403(b) Contract Exchanges and Transfers

    Overview If you are the plan sponsor of a 403(b) plan, it may not be a surprise to you to see your plan participants with more than one investment account. This is not be confused with one or more mutual funds in their retirement account. In this a...
  9. Employee Brochures (Reimbursement Accounts)

    Employee brochures providing overview of flexible spending accounts. Generally distributed to new hires and during open enrollment. Healthcare FSA Dependent Care FSA Limited Purpose FSA Health Savings Account (HSA) Commuter Accounts ...
  10. Group Term Life - Commonly Asked (Tax) Questions

    Must the cost of employer-provided group-term life insurance be included in an employee’s gross income? Pursuant to Code Section 79, an employee may exclude  up to $50,000  of employer-provided group-term life insurance from his or her income. This...