Welcome to the Employer Help Center

Popular Articles

  1. FSA/HSA Contribution File Data Import

    Clients using our Employer Portal to import contribution files must use one of the following templates to compile their payroll data for upload to Sentinel each pay period. File Templates The Standard Contribution File should be used for plan...
  2. What is an Affiliated Service Groups (Code Section 414(m))?

    An Affiliated Service Group (ASG) consists of two or more organizations that have a service relationship and, in some cases, an ownership relationship. ASG members are generally in fields of service organizations (health, law, engineering, architect...
  3. FSA Election Amounts (Medical & Dependent Care)

    Maximum election amounts allowed for FSA per IRS guidelines.
  4.  Online Contribution Center Instructions

    View our tutorial to learn more about submitting contribution files through our Plan Sponsor website. ...
  5. Employee Online Account Access Assistance

    In order for our Service Center to be able to assist with account access and/or to reset login credentials, participants will be required to have specific pieces of information that must be found within our systems here at Sentinel. There are a few...
  6. I have questions. Who do I contact?

    As an advisory client, your Plan has a dedicated Plan Advisor. Your Plan Advisor is responsible for working with your Retirement Plan Committee to conduct the Plan Review Meeting(s), provide investment and plan design recommendations and support you...
  7. Adding & Removing Plan Contacts (Reimbursement Accounts)

    Add and remove plan contacts by completing the form linked below. This will authorize Sentinel to assist members of your team with plan questions and changes. It also authorizes online access to the Employer Portal. Upon receipt of the form Sentinel...
  8. Post-Tax Transportation

    Transit and Parking costs can be expensive and some employee’s may have expenses that exceed the IRS monthly limit for pre-tax deductions. Given that Transit claims must be processed using the Sentinel debit card, some employee's may find themselves...
  9. Adding or Updating HRA Enrollments

    Instructions for entering or updating HRA enrollments through the Sentinel Employer Portal.
  10. HRA / HSA / FSA Comparison Chart

    Chart comparing key features of HRA, HSA and Medical FSA plans.