Welcome to the Employer Help Center

Popular Articles

  1. Employee Brochures (Reimbursement Accounts)

    Employee brochures providing overview of flexible spending accounts. Generally distributed to new hires and during open enrollment. Healthcare FSA Dependent Care FSA Limited Purpose FSA Health Savings Account (HSA) Commuter Accounts ...
  2. FSA Election Amounts (Medical & Dependent Care)

    Maximum election amounts allowed for FSA per IRS guidelines.
  3. FSA/HSA Contribution File Data Import

    Clients using our Employer Portal to import contribution files must use one of the following templates to compile their payroll data for upload to Sentinel each pay period. File Templates The Standard Contribution File shoul...
  4. What is an Affiliated Service Groups (Code Section 414(m))?

    An Affiliated Service Group (ASG) consists of two or more organizations that have a service relationship and, in some cases, an ownership relationship. ASG members are generally in fields of service organizations (health, law, engineering, architect...
  5. Employee Online Account Access Assistance

    Our Service Center needs specific information to assist participants with account access and to reset login credentials. There are a few scenarios that will prompt the Service Center to request your approval to share information or update a piece...
  6.  Online Contribution Center Instructions

    View our tutorial to learn more about submitting contribution files through our Plan Sponsor website. ...
  7. Adding & Removing Plan Contacts (Reimbursement Accounts)

    Add and remove plan contacts by completing the form linked below. This will authorize Sentinel to assist members of your team with plan questions and changes. It also authorizes online access to the Employer Portal. Upon receipt of the form Sentinel...
  8. I have questions. Who do I contact?

    As an advisory client, your Plan has a dedicated Plan Advisor. Your Plan Advisor is responsible for working with your Retirement Plan Committee to conduct the Plan Review Meeting(s), provide investment and plan design recommendations and support you...
  9. Claim Reimbursement Options

    Options available for participants to file a FSA claim with Sentinel.
  10. Adding or Updating HRA Enrollments

    Instructions for entering or updating HRA enrollments through the Sentinel Employer Portal.