Welcome to the Employer Help Center

Popular Articles

  1. What is Group Disability Insurance?

    Disability insurance has become an increasingly valuable part of a comprehensive employee benefits package. Not only does disability insurance fill the gaps in financial protection offered by other programs like Social Security, it is also a highl...
  2. HRA Annual Enrollment Process

    Overview of Sentinel's HRA open enrollment process and data transfer options available.
  3. How can a participant request a loan?

    Participants will request loans through the Sentinel website using the “Request a Loan” option under the Manage My Account menu. Through the online wizard, the participant will see current loan balances and the amount available for a new loan. The m...
  4. What are 3(16) Plan Administration Services?

    Every tax-qualified retirement plan must have a person that serves as the “Plan Administrator” as defined in ERISA Section 3(16). The Plan Administrator is a statutory plan fiduciary and is ultimately responsible for all aspects of running the ERISA...
  5. Who is the Third Party Administrator (TPA)?

    Sentinel Benefits & Financial Group is the third party administrator and recordkeeper, a non-fiduciary, helping you fulfill your administrative and compliance responsibilities in connection to the retirement plan. This includes assistance with compl...
  6. FSA Contribution Processing Methods

    Sentinel will process contributions in relation to the employee’s pay schedule with the employer. To properly administer the allocation of contributions, it is critical that there is clear and timely communication between the Plan Sponsor and Sentin...
  7. Online Account Access Instructions (Reimbursement Accounts)

    Employee instructions for accessing the Consumer Portal for FSA, HSA, HRA and Commuter Accounts. Sentinel Account Access for Reimbursement Accounts ...
  8. SECURE Act 2.0 Reference Guide

    The SECURE 2.0 Act was passed by Congress on December 23, 2022, as part of the Consolidated Appropriations Act of 2023. This retirement plan legislation builds upon the Setting Every Community Up for Retirement Act of 2019 (SECURE Act of 2019) a...
  9. What is a Fidelity Bond?

    ERISA requires that every fiduciary of an employee benefit plan and every person who handles plan funds be bonded. These bonds cover the plan from loss of assets due to fraud or dishonesty. The ERISA bond is required to protect the participants and ...
  10. What is Group Term Life Insurance?

    The Basics Group-term life insurance is coverage that employers offer to employees only. Coverage may be employer- or employee-paid. Often, employers offer a specified benefit (flat fee or percentage of salary) that is cost-free for employees, th...