Welcome to the Employer Help Center

Popular Articles

  1.  Online Contribution Center Instructions

    View our tutorial to learn more about submitting contribution files through our Plan Sponsor website. ...
  2. Adding or Updating HRA Enrollments

    Instructions for entering or updating HRA enrollments through the Sentinel Employer Portal.
  3. Troubleshooting Website Login (Reimbursement Accounts)

    If you are having trouble logging into an online account, the following common errors may help resolve your issue: Passwords are case sensitive. Check to make sure your caps lock is off and you are entering your password as it was originally creat...
  4. How do distributions work?

    Participants who have separated from service or who need to take a distribution due to age or financial hardship must request a distribution via the Sentinel website. The distribution option will only populate if the participant is eligible for a di...
  5. Adding & Removing Plan Contacts (Reimbursement Accounts)

    Add and remove plan contacts by completing the form linked below. This will authorize Sentinel to assist members of your team with plan questions and changes. It also authorizes online access to the Employer Portal. Upon receipt of the form Sentinel...
  6. Post-Tax Transportation

    Transit and Parking costs can be expensive and some employee’s may have expenses that exceed the IRS monthly limit for pre-tax deductions. Given that Transit claims must be processed using the Sentinel debit card, some employee's may find themselves...
  7. Embedded and Nonembedded Deductibles

    Embedded and Nonembedded Deductibles In the complex health insurance landscape, employers are continually seeking ways to optimize coverage while managing costs. Two crucial concepts that play a pivotal role in this pursuit are embedded and nonem...
  8. I have questions. Who do I contact?

    As an advisory client, your Plan has a dedicated Plan Advisor. Your Plan Advisor is responsible for working with your Retirement Plan Committee to conduct the Plan Review Meeting(s), provide investment and plan design recommendations and support you...
  9. Adding or Updating HSA Enrollments

    Instructions for adding HSA enrollments through the Sentinel Employer Portal.
  10. FSA Open Enrollment Process

    Overview of Sentinel's FSA open enrollment process and data transfer options available.