Welcome to the Employer Help Center

Popular Articles

  1. Searching for/Updating Employee Account Information

    If you are looking to research participant information/transactions or assist a plan participant make changes to their account, such as contribution election changes, investment changes, request a loan or withdrawal or to just update some personal i...
  2. Limited Purpose FSA

    Overview of HSA-compatible Limited Purpose FSA.
  3. How do I submit participant information changes?

    Changes to active participants' name, address, date of birth, date of hire, date of termination, etc. will be reported to Sentinel through the payroll contribution files. Terminated participants will self-manage changes using the Sentinel website. Y...
  4. Transportation Election Changes

    Unlike Health and Dependent Care FSA elections, employees may change their Transit and Parking elections on a monthly basis. Generally, election changes should be effective the month following notification of the change. Updating Transit/Parkin...
  5. How do I process a Required Minimum Distribution (RMD)?

    Under SECURE 2.0, effective as of January 1, 2023, any participant that was not previously subject to RMDs who has attained age 73 and is terminated or is considered a 5% owner is required to take a minimum distribution each year. A 5% owner is defi...
  6. What triggers the obligation to offer COBRA coverage?

    COBRA laws require employers  to offer a COBRA election to qualified beneficiaries when there is: (1) a triggering event; and (2) the triggering event causes (or will cause) a loss in plan coverage that occurs within the maximum coverage period for ...
  7. Claim Filing Runout Period Extension

    On Wednesday, April 29, the Employee Benefits Security Administration, Department of Labor, Internal Revenue Service, and Department of the Treasury (the “Agencies”) released a final rule (“final rule,” or “rule”) which altered and extended the time...
  8. HSA General FAQ

    General HSA frequently asked questions.
  9. Medical Eligible Expense Guidelines

    Overview of eligible expenses for Medical FSA.
  10. HSA Distributions

    Overview of taking distributions from HSA accounts.