Welcome to the Employer Help Center

Popular Articles

  1.  Sponsor Approval of Loan Requests

    For a brief tutorial on how to approve participant loan request, please watch our quick interactive video. ...
  2. Sample Board Resolution

    SampleBoardResolution.pdf ...
  3. Searching for/Updating Employee Account Information

    If you are looking to research participant information/transactions or assist a plan participant make changes to their account, such as contribution election changes, investment changes, request a loan or withdrawal or to just update some personal i...
  4. Claim Filing Runout Period Extension

    On Wednesday, April 29, the Employee Benefits Security Administration, Department of Labor, Internal Revenue Service, and Department of the Treasury (the “Agencies”) released a final rule (“final rule,” or “rule”) which altered and extended the time...
  5. Does Sentinel provide information about the market conditions?

    Yes. Chief Investment Officer Matt McPhail, CFA, AIF and his team publish a quarterly update with current developments in today’s economy as well as their thoughts on future market conditions. The update also details how these trends affect the mutu...
  6. How do I process a Required Minimum Distribution (RMD)?

    Under SECURE 2.0, effective as of January 1, 2023, any participant that was not previously subject to RMDs who has attained age 73 and is terminated or is considered a 5% owner is required to take a minimum distribution each year. A 5% owner is defi...
  7. Transportation Election Changes

    Unlike Health and Dependent Care FSA elections, employees may change their Transit and Parking elections on a monthly basis. Generally, election changes should be effective the month following notification of the change. Updating Transit/Parkin...
  8. HSA General FAQ

    General HSA frequently asked questions.
  9. How do I submit participant information changes?

    Changes to active participants' name, address, date of birth, date of hire, date of termination, etc. will be reported to Sentinel through the payroll contribution files. Terminated participants will self-manage changes using the Sentinel website. Y...
  10. HSA Distributions

    Overview of taking distributions from HSA accounts.