Welcome to the Employer Help Center

Popular Articles

  1. FSA Open Enrollment Process

    Overview of Sentinel's FSA open enrollment process and data transfer options available.
  2. Debit Card Transaction Substantiation (Receipt Requests)

    Participants that take advantage of the Sentinel debit card will enjoy an 80% auto-adjudication rate which means that, in most cases, they will not need to submit additional documentation to Sentinel. There are instances where additional documenta...
  3. Reports & Notifications (Reimbursement Accounts)

    To view FSA reports and notifications: Log into the Employer Portal (Click here for login instructions) From the Home page of the Sentinel Employer Portal in the Your Accounts section, click "Reimbursement Accounts" to access the FSA/HRA/HSA po...
  4. Qualified Birth or Adoption Distributions

    The Setting Every Community Up for Retirement Enhancement (SECURE) Act, signed on December 20, 2019, permits penalty-free distributions for birth or adoption-related expenses of up to a maximum of $5,000 from defined contribution plans, including IR...
  5. Participant Guides

    Participant guides for employees enrolled in FSA, HSA and Commuter benefits. FSA Participant Guide HSA Participant Guide Commuter Account Participant Guide ...
  6. Embedded and Nonembedded Deductibles

    Embedded and Nonembedded Deductibles In the complex health insurance landscape, employers are continually seeking ways to optimize coverage while managing costs. Two crucial concepts that play a pivotal role in this pursuit are embedded and nonem...
  7. Dependent Care Eligible Expense Guidelines

    Overview of eligible expenses for Dependent Care FSA.
  8. Does Sentinel provide information about the market conditions?

    Yes. Chief Investment Officer Matt McPhail, CFA, AIF and his team publish a quarterly update with current developments in today’s economy as well as their thoughts on future market conditions. The update also details how these trends affect the mutu...
  9.  Sponsor Approval of Loan Requests

    For a brief tutorial on how to approve participant loan request, please watch our quick interactive video. ...
  10. Sample Board Resolution

    SampleBoardResolution.pdf ...