Welcome to the Employer Help Center

Popular Articles

  1. Year End Census Review

    Shortly after your final payroll of a plan year is submitted, Sentinel will prepare a census template which acts as a review of your participant demographics for the plan year. The amount of data contained in this census file will vary based ...
  2. Updating Employee Status for Reimbursement Accounts

    Instructions for updating employment status through the Sentinel Employer Portal.
  3. Qualified Birth or Adoption Distributions

    The Setting Every Community Up for Retirement Enhancement (SECURE) Act, signed on December 20, 2019, permits penalty-free distributions for birth or adoption-related expenses of up to a maximum of $5,000 from defined contribution plans, including IR...
  4. Vision Insurance 101

    What Is Vision Insurance? Vision coverage is similar to regular medical insurance and is one of the voluntary benefit options commonly offered through employers. When you have vision insurance, you pay a premium and the insurance company will cover...
  5. Debit Card Transaction Substantiation (Receipt Requests)

    Participants that take advantage of the Sentinel debit card will enjoy an 80% auto-adjudication rate which means that, in most cases, they will not need to submit additional documentation to Sentinel. There are instances where additional documenta...
  6. Reports & Notifications (Reimbursement Accounts)

    To view FSA reports and notifications: Log into the Employer Portal (Click here for login instructions) From the Home page of the Sentinel Employer Portal in the Your Accounts section, click "Reimbursement Accounts" to access the FSA/HRA/HSA po...
  7. Dependent Care Eligible Expense Guidelines

    Overview of eligible expenses for Dependent Care FSA.
  8. Participant Guides

    Participant guides for employees enrolled in FSA, HSA and Commuter benefits. FSA Participant Guide HSA Participant Guide Commuter Account Participant Guide ...
  9. Limited Purpose FSA

    Overview of HSA-compatible Limited Purpose FSA.
  10. HSA Eligibility FAQ

    Frequently asked HSA eligibility questions.